For questions about a service, an order, a payment, a refund or your account on Kolo Verify (koloverify.com), write to us. We usually reply within 1–2 business days.
Write to the team support@koloapp.inBusiness details
Please include the email you signed in with and the service you booked. In My orders, every order has Help with this order, which sends the order number with your note. To cancel an order, use Withdraw this order on the order, or write to us; how refunds work is set out in the Refund & Cancellation Policy.
To delete your account and the data held with it, see Support & data deletion.